Multi-Factor Authentication F.A.Q

Multi-Factor Authentication at login will provide another layer of security to help protect account information while verifying user identity

FEATURED QUESTIONS

Multi-Factor Authentication at login is a way to require users to login with not only their username and password but also a verification code through SMS or email to ensure the user is who they say they are.

It significantly increases your security and protects your account information. According to CISA.gov, enabling Multi-Factor Authentication wherever possible makes you significantly less likely to get hacked.

SMS is a text messaging service that requires you to have a TeleSign account and your users to opt in and verify their mobile number to receive their verification code through text message.

Yes! You can always utilize the email option to send the verification code to your user.

Currently this is to verify website users only.

No, once activated it is set up for all users. It can be disabled at anytime.

Yes, if turned on, the current configuration is for every user every time to verify themselves no matter the device.

Yes! If you have multiple sites in your CyberStore, you can configure them separately. You could have one site set up to authenticate through email, while another site is both email and SMS, or keep one or both turned off.

First you would need to make sure your CyberStore is upgraded to CyberStore 2023. You can contact us through the form on this page to find out how to get started. Once running CyberStore 2023, it is extremely easy to set up and configure the console.

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